Office Staff

Heather

Heather joined the Cedar Valley Orthopedic office in 2016. She obtained her RN from Kaplan University in 2013. She and her husband Aaron have a daughter and two cats named Sneak and Frank. Her favorite sports teams are the Minnesota Vikings, the Northern Iowa Volleyball team and the Iowa Hawkeye Football team. Heather loves to play sports, especially volleyball. She also enjoys her morning workouts. Heather serves as the Office Manager, nurse to Dr. Thomas Gorsche, and assists in surgical cases.

Barb

Barb joined the Cedar Valley Orthopedic team in May of 1978. She graduated from Rochester Junior College to receive her RN degree before receiving her BSN from Upper Iowa University. She is a mother to one son and one daughter and also has one granddaughter. Her favorite sports teams are the Iowa Hawkeyes and the Green Bay Packers. She volunteers at her church as a Commentator, Lector and Eucharist Minister. Her duties at Cedar Valley Orthopedics include patient care, chart work-up, appointment scheduling, answering patient phone calls, applying braces, rooming patients, filling out FMLA & disability forms, and will be doing casting and splinting. She is there to help do anything that's needed to have a happy flow in the office.

Jill

Jill is proud to be a radiologic technologist for all providers in the office. She joined Cedar Valley Orthopedics in 2012. Jill graduated from both the University of Northern Iowa with her Bachelor's Degree, and Covenant School of Radiology. She and her husband adore their two children, along with their Olde English Bulldog. She loves her family and spending time with them on vacation and attending St. Louis Cardinals games. Jill sponsors a teenager in the Dominican Republic to help him get through school. She loves helping out in the kid zone at church. Her favorite sports teams are the St. Louis Cardinals, Iowa Hawkeyes, and UNI Football. Some things Jill enjoys are Crossfit, playing golf and going on walks with her family. She’s also a big fan of fountain Diet Coke.

Krystle

Krystle joined the Cedar Valley Orthopedic team in 2015. She graduated from Hawkeye Community College in 2006 with her LPN degree and earned her RN degree one year later in 2007. Krystle is a loving wife and mother to her two children. The family also has a dog and a bird. Her favorite sports team is the Iowa Hawkeyes. Her hobbies include time with family, being outside, playing volleyball, kayaking and canoeing. Her duties around the office consist of answering phone calls, casting, splinting, brace fitting, updating paperwork, brace and supply ordering, suture removal, surgery info prep, and chart prep.

Leslie

Leslie joined Cedar Valley Orthopedics in 2018. Leslie graduated from Allen College of Radiology in 2001. She currently resides in Denver with her husband of 22 years, Chad. They have three children, Natalee, 18, Chase, 17, and Grace, 16. They also have two black labs named Briar and Rose. She loves helping others and coming to work every day because she always learns something new. Leslie's favorite part of the job is meeting new people and seeing them get back to their everyday activities. She volunteers at her children's sporting and school events. Her favorite sports teams are the Chicago Bears and Cubs. Her main role is being a radiologic technologist. She also helps out the front office and the workflow in the back office.

Jen

Jen joined Cedar Valley Orthopedics in 2018. She graduated from Kaplan University in 2010. Jen is happily married and a loving mother of two kids and their family cat. She favorite sports team is the Iowa Hawkeyes. When Jen is not at work, she enjoys spending time with her family and friends. Jen's main duties consist of shadowing Dr. Bartelt and Stephanie Smith to provide their documentation when they are in a patient's exam room. She assists in printing work notes, school notes, and therapy orders as well. She also takes care of faxing the office notes to their designated destination.

Melissa

Melissa has been with the Cedar Valley Orthopedic team since 2018. She graduated Hawkeye Community College with her RN degree in 2017. Melissa is a happily married mother of two girls. She has 2 dogs named Zoey and Zayda. Her hobbies include playing with her children, baking, and one of her favorite places to travel to is Duluth, MN. Her office duties consist of rooming patients, splinting, casting, answering phones, chart work up, traveling to satellite clinics with Dr. (Mark) Gorsche and Megan, and also assisting in surgical cases.

Abby

Abby joined Cedar Valley Orthopedics in 2019. She currently resides in Jesup with her son, daughter, and spoiled Pocket Beagle named Cash. Her favorite things to do include spending time with family and friends, enjoying the outdoors, biking, swimming, running, gardening and skiing. Abby also volunteers as a Sunday School teacher. Her favorite sports teams are the Jesup J-Hawks and the Iowa Hawkeyes. Her main role in the office is Clinic Nurse. 

Holly

Holly joined Cedar Valley Orthopedics in 2003. She attended Kirkwood Community College from 1984-1985. Previously, she worked at a specialist's office in Cedar Rapids before moving to the Waterloo area and becoming a Certified Medical Administrative Assistant. She has been happily married to her husband for 28 years and they have two adult children. Her hobbies include Iowa Football, baseball, golfing and spending time with her family and friends. Her duties in the office include: workers' compensation coordination, insurance ratings, surgery and high tech radiology authorization & scheduling, referrals, coding & posting surgery charges and office charges along with other various inter-office duties.

Sarah

Sarah joined Cedar Valley Orthopedics in 2004. Sarah graduated from Waterloo East High School and later went on to receive her CCMA certification. She has two children and one dog. Sarah volunteers at her childrens' music and sports events. Her duties include scheduling surgeries, injections, high-tech radiology, obtaining prior authorizations from insurance and workers' compensation companies, referral coordinator, and manage calendars for the providers. She enjoys spending time with her family and friends, watching sports, playing cards, reading, walking, attending concerts, and exploring new things.

Jennifer

Jennifer joined Cedar Valley Orthopedics in 2014. She graduated from Cedar Falls High School and Kaplan University. She is married with three children and two dogs. They love to spend time outside going fishing. Her favorite sports team is the Iowa Hawkeyes. As the person manning the front desk, she gets to greet patients when they come into the office, check them in for their appointments, and make sure insurances and paperwork are updated. She likes working at the front desk when patients come in for the first time, whether it's for an injury or just aches and pains that happen over time. Seeing how the patients progress through their treatment and complete their care with us makes her job more enjoyable!

Abby

Abby joined Cedar Valley Orthopedics in 2016. Abby graduated from Turkey Valley Community Schools along with Hawkeye Community College where she received her AAA in Professional Photography. She currently resides in Waverly with her husband, son, and their two dogs. She is a proud military wife, as her husband currently serves in the National Guard. Her favorite things to do include spending time with family and friends while watching football games, baseball games and going out to the movies. She volunteers every summer with the South Winneshiek Area Community Group (SWACG) that puts on the fireworks show every 4th of July in Spillville. Her favorite sports teams are the Green Bay Packers, Chicago Cubs, and the Iowa Hawkeyes. Her main role in the office is to assist with medical records and updating patient accounts. She will also answer the phones when patients call in and schedule appointments.

Amber

Amber joined Cedar Valley Orthopedics in 2019. She currently resides in Cedar Falls where she also graduated from high school in 2012. Amber went on to graduate from Hawkeye Community College in 2016. In her free time, she likes reading, watching Netflix, photography and spending time with family and friends. Her favorite sports teams are the Iowa Hawkeyes and the Green Bay Packers. She is one of the receptionists in the office, so she helps schedule appointments for providers along with making up charts for each patient.